Got an email from your letting agent about registering?
Letting agents use Landlord Registration Tracker to help their landlords get ready for GOV.UK's new register of rental properties. If your agent uses it, you will hear from them by email, in their name.
What the email is
- It comes from Landlord Registration Tracker's address but carries your agent's name, and replying goes to your agent.
- It says hello and gives you a link. It never lists your properties, your address or anything else about you.
- If you are not sure it is genuine, contact your letting agent the way you normally would and ask.
What the link asks for
- The first time you open it, it asks for the last four digits of the phone number your agent holds for you, or a property postcode, to check it is you.
- Then it shows your properties as your agent holds them, what is still needed, and lets you correct details, upload certificates and confirm everything is right.
- Your link is yours alone. It expires if you do not use it for a while, and you can ask for a fresh one from the old link.
What it never asks for
- Your date of birth, your home address or your GOV.UK One Login details. You enter those on GOV.UK yourself.
- Any payment. You pay GOV.UK's registration fee on GOV.UK, not here.
- Your password. There is no account to sign in to.
Registering is still yours to do
- When your region opens, you sign in to GOV.UK, register and make the declaration yourself. Your pack lists every answer in the order GOV.UK asks for it.
- Afterwards, enter your registration numbers on your link, or give them to your agent, and the reminders stop.
Want the emails to stop? Tell your letting agent; they can pause them at once.